Terms and Conditions

Terms and Conditions of the Online Store

General Provisions and Contact Information

1. These Terms and Conditions (hereinafter referred to as the “Terms”) govern the rules and conditions for using the online store Sebastian Fabrowicz, operating at https://www.sebastianfabrowicz.shop.pl.
2. The owner of the Store is Jakub Wanat, a sole proprietor operating under the name Jakub Wanat, with a registered office at ul. Gościnna 44, 35-314 Rzeszów, entered in the Central Register and Information on Economic Activity, NIP: 8133843753 (hereinafter referred to as the “Seller”).
3. Contact details of the Seller are as follows:
• Contact Address: ul. Służewska 2/26, 00-569 Warsaw
• Email: contact@sebastianfabrowicz.shop.pl
• Phone Number: 515503590 (customer service hours are listed under the Contact tab).

Technical Requirements

1. To use the Store, you need:
• A computer or other device with a web browser;
• Access to the Internet;
• An active email address.

Personal Data

1. The Seller is the administrator of personal data of Store customers.
2. Information on the processing of personal data is available in the Privacy Policy.

Conclusion of Sale Agreement and Customer Account

1. The Store allows the purchase of goods (hereinafter referred to as the “Goods”) listed on the Store’s website in two ways:
• Without registration;
• By creating a Store account.
2. To place an order, the Customer must select Goods in the Store, add them to the “Cart” using the appropriate button, and proceed with the order process by selecting delivery and payment options.
3. Product information on the Store’s website, including descriptions and prices, constitutes an invitation to conclude a sales agreement as per Article 71 of the Civil Code, in accordance with these Terms.
4. To place an order, the Customer must fill in all required data in the order form necessary for executing the agreement and, if desired, provide data for generating a VAT invoice.
5. If the Customer decides to create an account (hereinafter referred to as the “Account”), registration is one-time, and the email address and chosen password are used for future logins. Details of the Account service provided by the Seller are outlined below in the Account Terms. After logging into the Account, the Customer has access to their order history and does not need to re-enter personal details for subsequent orders.
6. The Customer can cancel their account at any time without incurring any costs by sending a cancellation request to: contact@sebastianfabrowicz.shop.pl.
7. Confirmation of the order by the Customer with the “Buy and Pay” button (or similar wording) signifies:

• Offering to purchase Goods in accordance with the options selected in the order and these Terms;
• Acceptance of the obligation to pay for the Goods and delivery costs.

1. The Sales Agreement (hereinafter referred to as the “Agreement”) is concluded when the Seller accepts the order for processing (acceptance of the Customer’s offer), which the Seller confirms via an email.
2. If the order cannot be fulfilled (in whole or in part), the Seller will inform the Customer, and the Agreement will not be concluded. The Seller will also inform the Customer of alternative ways to fulfill the order, such as partial fulfillment or waiting for stock replenishment. If the order was prepaid and cannot be fulfilled, the Seller will promptly refund the payment (corresponding to the extent of the order cancellation).
3. The Seller will provide the Customer with confirmation of the Agreement on a durable medium no later than at the time of delivery of the Goods.
4. The Store is not responsible for failure to deliver or delays in delivery caused by incorrect or incomplete delivery addresses or missing information necessary for order fulfillment provided by the Customer.
5. The Seller reserves the right to suspend order fulfillment if the Customer has provided false information or if there are justified doubts about the accuracy of the provided information. In such cases, the Seller will attempt to contact the Customer to verify the accuracy of the information if possible.

Prices and Payment Methods

1. The prices of Goods are stated in Polish Zloty (PLN) and include VAT.
2. The cost of delivery is stated separately in the Store’s cart, depending on the delivery method chosen by the Customer.
3. Available payment methods are described on the Store’s website in the “Payment Methods” section and are presented to the Customer during the ordering process (in the cart).
4. The Store offers the following payment methods:

• Traditional bank transfer to the Seller’s account;
• Fast electronic transfer / BLIK / payment via virtual wallet through the payment platform:
• Przelewy24 - Payment service for fast transfers is provided by PayPro S.A.
• Payment by card: Visa, Visa Electron, MasterCard, MasterCard Electronic - Payment card services are provided by PayPro S.A.
• Deferred payment – via the operator indicated during the order process.

1. If the Customer chooses to pay by traditional bank transfer, payment for the order should be made within 3 days of placing the order. If payment is not made within this period, the Agreement is considered not concluded. The previous sentence does not apply if the Seller offers deferred payment/installment payment through an external partner.

Delivery of Goods

1. Delivery of Goods is carried out according to the Customer’s choice:

• Through a courier company;
• Through Polish Post;
• To InPost lockers;
• Through ORLEN paczki;
• Personal pickup.

1. The Customer can also pick up the order:

• At: ul. Służewska 2/26, 00-569 Warsaw

1. Except for Goods picked up personally by the Customer, the order is considered fulfilled when the shipment is dispatched to the Customer (entrusted to a carrier). The exact delivery time is determined by the carrier.
2. Goods are shipped by the Seller within 5 business days, unless a different term is clearly specified in the product description during the Customer’s order. Detailed delivery times are provided on the Store’s website in the “Order Fulfillment Time” section.
3. The Seller typically handles orders within Poland with costs specified on the Store’s website in the “Delivery Time and Costs” section. International shipping is possible with costs indicated on the Store’s website or individually agreed upon with the Customer.

Right to Withdraw from the Agreement

1. The Customer who is a consumer or a privileged entrepreneur as per Article 7aa of the Consumer Rights Act (hereinafter “Privileged Entrepreneur”) has the statutory right to withdraw from the sales agreement within 14 days of receiving the Goods without giving a reason, subject to exceptions listed below.
2. To meet the withdrawal deadline, the Customer must send a statement within the aforementioned period:

• Electronically to: contact@sebastianfabrowicz.shop.pl or
• In writing to: ul. Służewska 2/26, 00-569 Warsaw.

1. The withdrawal statement can be submitted using the form available here, though using the form is not mandatory. The Seller will promptly send the Customer an email confirmation of receipt of the withdrawal statement.
2. The Customer should return the Goods at their own cost to the address ul. Służewska 2/26, 00-569 Warsaw within 14 days from the withdrawal statement.
3. The Seller will promptly, but no later than within 14 days from receiving the withdrawal statement, refund:

• The price of the Goods;
• The cost of the initial delivery of the Goods to the Customer using the cheapest standard delivery method offered by the Store.

1. The Seller may withhold the refund until the Goods are received back or at least until the Customer provides proof of returning the Goods.
2. Refunds will be made using the same payment methods used by the Customer in the original transaction unless the Customer explicitly agrees to a different solution.
3. The Customer is responsible for any reduction in the value of the Goods if they used them in a manner other than necessary to establish their nature, features, and functioning before submitting the withdrawal statement.

Exceptions to the Right to Withdraw from the Sales Agreement

1. The right to withdraw from the agreement does not apply to Agreements for the delivery of Goods:

• Not prefabricated, made to the consumer’s/Privileged Entrepreneur’s specifications, or serving to meet their individualized needs (personalized goods);
• Subject to rapid deterioration or with a short shelf life (perishable goods);
• Delivered in sealed packaging if the packaging has been opened by the Customer, and the Goods cannot be returned due to health protection or hygiene reasons (hygienic packaging);
• Audio or video recordings or computer programs delivered on a tangible medium (e.g., CD) in sealed packaging if the packaging has been opened after delivery;
• That, due to their nature, are inseparably mixed with other goods after delivery (e.g., building materials if used);
• Newspapers, periodicals, or magazines, except for subscription agreements (print media);
• Whose price depends on fluctuations in the financial market which are beyond the Seller’s control and which may occur before the withdrawal period expires;
• Alcoholic beverages whose price was agreed upon when concluding the sales agreement, with delivery occurring only after 30 days and whose value depends on fluctuations in the market beyond the Seller’s control.

Complaints

1. The Seller is obligated to deliver Goods in accordance with the Agreement.
2. For consumers and Privileged Entrepreneurs, the Seller is liable for the conformity of Goods in accordance with the Consumer Rights Act. For other customers, the Seller is liable under the principles of the Civil